Shipping Policy

Last Updated: June 2026

At G.O.D. (Genuine Original Design), we are committed to delivering your order safely and efficiently.

Processing Times

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During product launches, limited-edition releases, or peak shopping periods, processing times may be extended.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free Shipping

• United Kingdom: Free shipping on orders over £100
• International: Free shipping on orders over £150

Free shipping thresholds may change during promotional periods.

Estimated Delivery Times

United Kingdom

• Standard Shipping: 2–5 business days
• Express Shipping: 1–2 business days

Europe

• Standard Shipping: 5–10 business days

International

• Standard Shipping: 7–15 business days

Delivery estimates are provided by shipping carriers and are not guaranteed.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow up to 24 hours for tracking updates to become available.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping costs.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address, refusal of delivery, or failure to collect the package, additional shipping charges may apply before the order can be reshipped.

Lost or Delayed Packages

G.O.D. is not responsible for delays caused by:

• Customs processing
• Carrier disruptions
• Weather conditions
• Public holidays
• Other circumstances beyond our control

If your package appears lost, please contact us and we will assist in working with the carrier to locate the shipment.

Damaged Deliveries

If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of:

• The packaging
• The shipping label
• The damaged item(s)

We will review the claim and work toward a suitable resolution.

Contact Us

For shipping inquiries, please contact our customer support team through our Contact page.

G.O.D. — Genuine Original Design

Crafted With Purpose. Designed To Last.