Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at danilo.salemahomed@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at danilo.salemahomed@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at danilo.salemahomed@gmail.com.

Return & Refund Policy

At G.O.D. (Genuine Original Design), we take pride in the quality of our products and want you to be satisfied with your purchase.

Return Rules Summary

Returns accepted within 14 days of delivery
Customer is responsible for return shipping costs
A 20% restocking fee applies to all approved returns
Final sale items are not eligible for return or refund

Eligibility for Returns

To be eligible for a return, items must:

Be returned within 14 days of the delivery date
Be unworn, unused, and in original condition
Include original tags and packaging
Be free from stains, odors, damage, or alterations

We reserve the right to refuse returns that do not meet these requirements.

Return Process

To initiate a return, please contact our customer support team with your order number and reason for return.

Once your return request is approved, return instructions will be provided. Customers are responsible for all return shipping costs.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Restocking Fee

All approved returns are subject to a 20% restocking fee. The fee will be deducted from the refund amount before the refund is issued.

Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method, less:

The 20% restocking fee
Any original shipping charges
Any return shipping costs paid by the customer

Please allow 5–10 business days for the refund to appear on your account, depending on your payment provider.

Final Sale Items

The following items are considered final sale and cannot be returned, exchanged, or refunded:

Limited edition products
Clearance or discounted items marked as Final Sale
Custom-made or personalized products
Gift cards

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will review the issue and work to provide an appropriate resolution.